Privacy Policy Statement of Noakes Group Pty Limited
Effective from 24 June 2011
Why we collect personal information
Noakes Group Pty Limited only collects the personal information required to record appropriate details for any order you have placed with us. We may also use the information:
- to inform you of any changes to any cruise schedules or other relevant customer service information;
- to inform you of products that can be purchased from us;
- to inform you of our developments and other services that we can provide.
Type of information collected
The kind of information we collect may include your name, company and title (if applicable), address, telephone, fax and email. We may also collect information about your use of our products and services, and any preferences you tell us about. We do not collect sensitive information, such as your political or religious beliefs, ethnic background or sexual preference. Credit card information is collected for accounting and record keeping purposes as payment for our products and services, however once processed details are not held. It is not given to any other party or used for any other purpose.
How the information is collected
Generally, we collect personal information directly from you such as when you request a product or service; in the course of providing you with that product or service; or when you have other dealings with us. We may collect and update that information over the phone; over the internet; in person; when you write to us; or if you participate in our marketing campaigns.
How the information is stored
We store personal information in a combination of secure computer storage facilities and paper-based files and other records. In so doing, we have taken numerous steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure.
Marketing to you
Because your privacy is important we will not sell, rent or trade your personal information without your consent.
Access to personal information
You have a right to access all personal information that Noakes Group Pty Limited collects and holds about you. We undertake to promptly acknowledge and investigate any reasonable complaint about the way we manage personal information. We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date. If your personal details change, such as your address or phone number, please contact us to update your details so we can continue to provide you with our services. If you do not wish to receive marketing information from us, please contact us on the contact details below to update your preferences.
Changes to this Statement
This Privacy Policy may be updated or revised from time to time to maintain relevancy; if we make changes to this Privacy Policy we will publish these changes on our website.
Contacting Us
If you would like further information regarding this Privacy Policy, if you have concerns about the information that we currently hold about you, or any aspect of this Privacy Policy, please contact our office at:
Noakes Group Pty Limited
6 John Street
McMahons Point NSW 2060
Mail: PO Box 1644
North Sydney NSW 2059
Ph: (02) 9925 0306
Fax: (02) 9929 6028
Email: info@noakes.net.au
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