Frequently Asked Questions

  • If we want to book a vessel what is the procedure?

    After obtaining details of your requirements we will send through a confirmation. A 50% deposit is requred within seven (7) days to secure the booking. Balance of payment is required 14 days prior to the charter.

  • Do we get a refund if we cancel?

    If a cancellation is made:

    More than 60 days before the date of the cruise the deposit paid will be refunded minus a $300.00 management fee.

    Between 14 - 60 days, there will be a loss of deposit

    Less than 14 days, the full invoice will be non-refundable.

  • Are there any other costs involved?

    Most wharves in the harbour incur a booking fee which will be added to your charter cost. Any optional extras, such as, catering, entertainment, beverage packages are at additional cost.

  • Are there Terms and Conditions?

    Yes, we can email them to you. We ask that once you have read the terms, to sign it and return the document back to us prior to your charter.